ORD MARKET · VENDOR FIELD REFERENCE

ORD Vendor Operations Runbook

Vendor Responsibilities, Site Rules, Operational Boundaries & Closeout Standards

Use this runbook to answer one question clearly: what does the vendor own, what may the vendor do, and where does vendor responsibility stop?

SOURCE OF TRUTH

Vendor responsibility first.

ORD sites do not share one interchangeable logistics model. The ORD-wide rules below apply everywhere unless a site-specific custody, movement, access, or colo workflow states otherwise.

RESPONSIBILITY AT A GLANCE

What the vendor owns

ORD-WIDE RULES

What vendors must and must not do

SITE-SPECIFIC VENDOR RULES

Custody, movement, staging & handoff

FIBER & CABLING

Vendor installation responsibility

    REVERSE LOGISTICS

    Vendor preparation responsibility

      RL gate: do not leave outbound material onsite as unidentified, abandoned, or incompletely prepared material.
      VENDOR CLOSEOUT

      Before the vendor declares the work complete

      MFE boundary: MFE field visibility or walkthrough does not replace vendor QA/QC, technical verification, engineering acceptance, or responsibility for incomplete vendor scope.